ONIT INDIA – Frequently Asked Questions

ONIT INDIA is a digital task marketplace that connects Task Providers who need work done with Task Performers who can complete those tasks. The platform facilitates matching, communication, secure payments, and dispute resolution.

Switch to Task Provider mode, create a task, add a clear description, set your budget, and publish it. Task Performers can then review and apply.

Task Performers can browse available tasks, review details, submit an offer, and begin work once the Task Provider confirms.

ONIT INDIA uses an escrow-based payment system.

• Payment is secured when a task is confirmed
• Funds remain protected while work is in progress
• Payment is released when the task is marked complete

This protects both Task Providers and Task Performers.

Escrow ensures fairness and trust. Funds are held securely so that:

• Task Providers are protected until work is delivered
• Task Performers know payment is reserved for them

No payment is released until completion or resolution.

Yes. Tasks may be cancelled depending on the stage of work.

• Before work starts → refund may apply
• After work begins → outcome depends on work completed and review

Details are governed by the Refund & Cancellation Policy.

If something goes wrong, either party can raise a dispute inside the platform.

ONIT INDIA reviews:

• Task details
• Communication history
• Evidence provided

Funds remain protected in escrow until a decision is made.

Yes. Users may be required to complete identity verification before posting or accepting tasks to improve trust and reduce fraud. Verification confirms identity but does not guarantee behaviour or task outcomes.

No. Payments must remain inside the platform. Off-platform payments are not protected and may void dispute or refund support.

After each completed task, both sides can leave feedback. Ratings help maintain quality, build trust, and improve visibility for reliable users.

No. ONIT INDIA is a technology intermediary. Tasks are performed independently between users. The platform facilitates connection, payment security, and dispute resolution but does not provide services directly.

Support is available through the platform's help section or via official contact channels listed in the Terms & Conditions. Please include task details and relevant information when requesting help.